What to know before you decide
Keep the finance record separate from clinical notes
An accountant needs income and expense evidence, not detailed therapy notes. Use proportionate financial records, avoid sharing unnecessary patient information and distinguish session dates, receipts, deposits and refunds. Platform fees and room hire should be reconciled so the practice’s actual profit is clear.
Counselling is not automatically VAT exempt
Healthcare exemption depends on the applicable conditions, including the supplier’s professional status and the nature of the service. Membership of a voluntary professional body is not by itself the same as statutory registration for VAT purposes. Coaching, training and corporate wellbeing services may need separate assessment, even when provided alongside therapeutic work.
VAT Registration & Returns for Doctors & Healthcare Professionals